Christian Brothers Automotive is an auto repair and maintenance shop dedicated to changing the way customers view automotive service. The business was founded in 1982 by Mark Carr, who saw a need in the automotive industry for a better customer experience, understanding how heavily customers and their families rely on their ability to get where they need to go. After compiling a list of things that inconvenience people when getting their vehicle serviced, Carr and the rest of his team set out to improve them. Thus the Nice Difference was born. A commitment to clean, comfortable waiting rooms, transparent explanations of service, free courtesy checks, complimentary shuttle rides, an industry-leading warranty, and more, the Christian Brothers Nice Difference changed the standard of automotive service and inspired other shops to follow suit. Since opening the inaugural shop in Mission Bend, TX, the franchise began growing in 1996, and has since climbed to over 280 locations nationwide.