Since 1949, Cutco owners have enjoyed The Forever Guarantee which ensures the Cutco they use in their home will be as good tomorrow as the first time they used it. We want every Cutco owner to be satisfied forever, and when the product is passed along, we will continue to back that pledge. The guarantee has several important elements.
Forever Performance Guarantee
The Forever Guarantee is intended solely for consumer/ in-home use. The Forever Guarantee is not available for Cutco Products in need of service or replacement, as described in The Forever Guarantee, that have been purchased or otherwise acquired for the purpose of resale.
At Cutco, our pledge is to guarantee our customers 100% satisfaction.
Cutco Customer Service 322 Houghton Ave. Olean, NY 14760-3152
When you send your well-loved Cutco Products in for sharpening or repair they will be cared for as if they were our own. Your products go through a detailed multi-step process and are returned to you, ready to be used daily for years to come. There is no receipt or registration required.